Privacy Policy

At The Neurogenesis Project, Inc. (“we,” “us,” or “our”), we are committed to protecting your privacy as a visitor to our website and as a patient or prospective patient. We use the information we collect about you to provide and improve our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at neurogenesisproject.com (the “Site”).

Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

Personal Information: When you fill out a contact form, schedule a consultation, subscribe to communications, or otherwise interact with the Site, you may provide us with personally identifiable information such as your name, email address, phone number, and mailing address.

Health-Related Information: If you complete intake forms or communicate with us about health concerns, you may provide sensitive health information. This information is handled in accordance with applicable healthcare privacy laws, including HIPAA where applicable.

Usage Data: We automatically collect certain information when you visit the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to collect usage data and improve the Site experience. See the “Cookies and Tracking” section below for details.

How We Use Your Information

We use collected information for the following purposes:

• To provide and maintain our services, including scheduling consultations and responding to inquiries
• To communicate with you about our programs, services, and educational content
• To improve our website, services, and patient experience
• To analyze Site usage and optimize performance
• To send periodic emails or newsletters (only if you have opted in)
• To comply with legal obligations and protect our rights

Storage and Security of Your Information

We employ commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to protect data transmitted between your browser and our servers. Credit card information is not stored on our servers. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

A cookie is a small file placed in your web browser that collects information about your browsing behavior. We use cookies and similar technologies to:

• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide a better browsing experience
• Serve relevant content through third-party services such as Google Analytics and social media platforms

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. Note that disabling cookies may affect your ability to use certain features of the Site. When you first visit our Site, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies.

Disclosure of Your Information

We do not sell your personal information. We may disclose your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating the Site and providing services, subject to confidentiality agreements.
• Legal Requirements: We may disclose information to comply with applicable laws, regulations, court orders, or legal processes.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of The Neurogenesis Project, our patients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

Third-Party Links

The Site may contain links to third-party websites, including scheduling services (Calendly), social media platforms, and podcast hosting services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Healthcare Information (HIPAA)

As a healthcare provider, certain health information you provide to us in the course of receiving medical services is protected under the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices, which describes how we use and protect your Protected Health Information (PHI) in the clinical setting, is provided separately at the time of your consultation. This website Privacy Policy governs information collected through the Site and is separate from our HIPAA Notice of Privacy Practices.

Your Rights Under GDPR (European Visitors)

If you are located in the European Economic Area (EEA) or United Kingdom, you have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct inaccurate or incomplete personal data.
• Right to Erasure: You may request that we delete your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You may request that we limit how we use your data.
• Right to Data Portability: You may request that we provide your data in a structured, commonly used format.
• Right to Object: You may object to the processing of your personal data for direct marketing or other purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at info@neurogenesisproject.com. We will respond to your request within 30 days.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information:

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Do Not Sell My Personal Information: The Neurogenesis Project does not sell personal information as defined under the CCPA/CPRA. We do not exchange personal data for monetary or other valuable consideration. If you have questions or wish to make a verifiable consumer request, please contact us using the information below.

To exercise any of these rights, please contact us at info@neurogenesisproject.com or call us at (912) 268-3097. We will verify your identity and respond within 45 days.

Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: